Returns & Exchange

When you can exchange

An exchange is accepted in these cases:

• You received a different article than the one ordered
• The fabric has a manufacturing fault, hole or print defect
• The parcel arrived damaged or incomplete

Time limit

Report the issue within 3 days of delivery. Message us on WhatsApp with your order number, photos of the article and, where possible, a short unboxing video.

What is not covered

We cannot accept an exchange in these situations:

• The article has been cut, stitched, washed or worn
• A change of mind about colour or design
• Small colour variation between screen and fabric
• Requests made more than 3 days after delivery

Exchange process

Once approved, send the article back in its original packaging. When we receive it we dispatch the replacement, or issue a refund to your original payment account if a replacement is unavailable. Return postage is covered by us when the fault is ours.

Contact

WhatsApp +92 312 4365851 or call 0312-4365851 between 11:00 am and 9:00 pm, Monday to Saturday.